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Freshsales Suite

Integrating Freshsales Suite with Osano​

Connecting to Freshsales Suite​

In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data.

Required Fields​

  • Api Key
  • Subdomain

You can find your API key in your Profile Settings > API Settings > Your API Key, see documentation here.

For subdomain, you can find it in your Freshsales Suite URL when you log into Freshsales Suite dashboard, for example, if your URL is https://mycompany.myfreshworks.com/crm/sales, then your subdomain is mycompany.

Core Functionality​

  • Data Discovery
  • User Search
  • Data Deletion

Base URL​

https://${subdomain}.myfreshworks.com/crm/sales/api

Auth​

  • oauth
  • apiKey

Attach api key to Authorization header, example: Token token=your_api_key

  • email
  • name
  • phoneNumber
  • address
  • birthday
  • userId

Data Deletion​

Deleting a contact will remove all the associated data such as events, files associated with the contact, meetings, etc.