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Integrating Gorgias with Osano

Connecting to Gorgias

In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data.

Required Scopes

  • customers:read
  • users:read
  • tickets:read
  • customers:write
  • users:write
  • tickets:write

Core Functionality

  • Data Discovery
  • User Search
  • Data Deletion

Base URL


  • oauth
  • apiKey

Bearer token authentication

  • email
  • customerId