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Gorgias

Integrating Gorgias with Osano​

Connecting to Gorgias​

In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data.

Required Scopes​

  • customers:read
  • users:read
  • tickets:read
  • customers:write
  • users:write
  • tickets:write

Core Functionality​

  • Data Discovery
  • User Search
  • Data Deletion

Base URL​

https://osano.gorgias.com/api/

Auth​

  • oauth
  • apiKey

Bearer token authentication

  • email
  • customerId