Integrating Zendesk with Osano
Connecting to Zendesk
In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data.
- API Key
This integration supports Zendesk Support and Guide. Instructions on finding your api Zendesk API Key.
- Data Discovery
- User Search
- Data Deletion
API basic header with the api key and the user's email. Current only support Zendesk Support & Guide. SalesCRM and Chat are not supported due to requiring another API