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PagerDuty

Integrating PagerDuty with Osano​

PagerDuty + Osano Integration Benefits​

  • Osano's AI will pre-classify categories of personal data, making it easy to understand what personal data you store in PagerDuty
  • Save up to dozens of hours by performing User Searches across all your integrations to quickly compile a summary of a user's personal data. Admins will no longer need to log into PagerDuty to manually summarize user's personal data when Data Subject Access Requests are submitted.

How it works​

  • Once Osano is connected to PagerDuty, Osano will read data from PagerDuty api endpoints
  • Then Osano's AI will classify fields

Requirements for Connecting to PagerDuty​

In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data.

Support​

  • Support can be contacted within the Osano application Help Center.
    • To access, log into my.osano.com
    • Click the ? (question mark icon) at the top right of the page
  • Or you may contact skye@osano.com

Integration Walkthrough​

  • To connect to PagerDuty, log into PagerDuty
  • Now log in to my.osano.com
  • Click the left menu button for Data Discovery
  • Click the + button at the bottom right corner to Add New Provider
  • Select PagerDuty from the dropdown
  • Type a Provider Name (eg. PagerDuty)
  • Click Add Provider
  • Follow the on-screen instructions to grant Osano the appropriate permissions
  • Osano will sync with PagerDuty and pre-classify categories of personal data
  • Click on PagerDuty to open the connection details
  • Classify any fields our AI was unable to pre-classify

Required Fields​

  • Provider Name (e.g. PagerDuty)

How to Uninstall​

  • Log in to my.osano.com
  • Click the left menu button for Data Discovery
  • Click the trashcan icon to the right of your PagerDuty connection to delete your connection