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Segment CDP

Integrating Segment with Osano​

Connecting to Segment​

In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data.

Prerequisites​

  • Ensure you have, at minimum, source admin access to all sources and destinations you want to discover within Segment.
    • When creating a API token, this is under Workspace Member -> Source Admin.
    • For more information on Segment roles and access control, please refer to the Segment documentation.
  • Have your API Key ready.

Notes on auotmated deletion requests​

  • Within an action item created for Segment, in order to select automated API call deletion, please input the user ID field by clicking the EDIT button next to the search term.
    • Segment edit user ID
  • To locate a specific userId, query your Segment data warehouse for the users table. Use other known details about the user, like their email address, to identify the correct row and retrieve the userId.
  • Segment will send deletion requests downstream to a number of destinations. Some destinations require additional configuration.
  • The status of your deletion request can be viewed on Settings -> End-user Privacy on the sidebar navigation. Deletion request status